BURBERRY

Full-Time Sales Associate

Posted January 23, 2018

Burberry is hiring a Full-Time Sales Associate!

RESPONSIBILITIES 

Sales & Service

  • Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image
  • Consistently meet individual sales goals while exhibiting the Burberry Behaviours
  • Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
  • Demonstrate superior interpersonal and communication talent
    Cultivate
  • Build customer loyalty through active client development and follow-through
  • Maintain an up-to-date and detailed client book
  • Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance

Visual Standards

  • Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines 
  • Maintain selling floor by ensuring the following: 
  • Understand and execute monthly floor sets
  • Placing and/or hanging back items as you work
  • Replenishing merchandise after selling
  • Folding and placing merchandise on the correct hanger, tissue paper, etc.
  • Place tickets inside the item and not visible to the customer

Floor Presence & Maintenance

  • Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers
  • End of shift/day: Ensure selling floor is replenished and ready for the next day
  • Be active and busy on the floor at all day
  • Ensure to place and/or hang back items as you work and replenish merchandise after selling
  • Ensure clean up and maintenance of fitting rooms

Back of the House Support

  • Assist in the mark down process
  • Assist in the bi-annual inventory process
  • Participation and achievement of pre-sale goals
  • Participate in store contests
  • Assist in stock room maintenance and keep it organized
  • Responsible for stock pulled; all stock must be put away in orderly fashion
  • Service and Productivity – Participate in training sessions

PERSONAL PROFILE

  • Willing to work in and promote a team oriented environment 
  • Excellent interpersonal skills required to ensure clear, effective communication with all management and staff. 
  • Consistently show a positive attitude & take responsibility for own actions 
  • Must be results driven and flexible to change 
  • Relevant interest in Fashion / Design
  • Advanced knowledge of POS and store systems
  • A minimum of 1 year on sales, preferably in a luxury retail environment 
  • Proven experience in driving sales and meeting sales targets
  • Excellent customer service level
  • Strong clientele background

Contact Information