Full-Time Key Holder

Posted April 26, 2018

Club Monaco is hiring a Full-Time Key Holder!


  • Help achieve client relation goals in order to drive sales and
    maintain customer focus
  • Protect the customer experience in all areas
  • Assist in training new associates on product knowledge for staff
  • Ensure compliance with all policies and procedures
  • Ensure daily monitoring and execution of sales
  • Execute and communicate product moves and markdowns
  • Responsible for all opening/closing procedures of the store on
    all designated shifts as per the store hours of operation
  • Supervise sales floor and provide direct supervision for an abbreviated
    period of time in the absence of a store manager on the floor
  • 50% of the Key holder’s time is spent on daily responsibilities that are non-supervisory in nature
  • Key Holders will be able to process returns, but cannot execute employee purchases.

Skills and Requirements

  • Must have a minimum of 1 year of retail experience
  • Excellent interpersonal skills supporting a team environment
  • Excellent English communication - verbal and written
  • Excellent time management/project skills
  • Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
  • Ability to recognize and react to changing work demands
  • Comfortable and confident in making effective autonomous (and
    group) decisions in a timely manner
  • Goal oriented: ability to stay focused on creating winning
  • Dedicated to high levels of Customer Service and Sales
  • On the job special projects that have developed depth of related
    experience an asset

Physical Demands

  • Hours/days of work can be varied due to the demands of the business
  • Must be able to work shift standing and walking and able to lift approx 20 lbs.
  • Must be able to pack, unpack and move stock when supporting in receiving/stocking store functions.

Additional Requirements

  • Available for weekend shifts

Contact Information

To apply, please contact