UGG

Day-Time Sales Associate

Posted June 28, 2018

JOB DUTIES, RESPONSIBILITIES & REQUIREMENTS

The Retail Store Sales Associate will provide a complete shopping experience for customers, involving product knowledge and environmental involvement.

Duties & Responsibilities

Customer Experience: 

  • Greet all customers promptly and courteously as they enter the store. 
  • Direct customers throughout the store or to the specific area the customer requests. 
  • Find out the specific needs of each person that enters the store. 
  • Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store. 
  • Understand and effectively communicate the return policy. 
  • Maintain a positive and cheerful attitude and cooperate with teamwork. 
  • Apply the above standards to all phone inquiries
     Merchandising and Maintenance: 
  • Check stock daily to ensure that all products are adequately stocked and available for customers. 
  • All merchandise must be neat sized should from smallest to largest as outlined in the Visual Standards Binder. 
  • Featured merchandise should be prominently displayed in each section. 
  •  Maintain store image by adhering to the dress code as outlined in the Policy & Procedures Binder. 
  • Maintain a clean and well-organized back-stock area. 
  • Vacuum, sweep floors and empty all trash each day if required. 
  • Clean employee break area each day.

Operations: 

  • Report to work on time or notify in advance if absent or late. 
  • Operate the cash register; it should be each employee's goal to use the register without error and to be consistently accurate in money handling. 
  • Practice security measures that help prevent theft; understand the procedures for handling shoplifters. 
  • Practice safety consciousness at all times.
     Functional Competencies: 
  • Proficient in Microsoft Office Applications 
  • Excellent verbal and written communication skills 
  • Ability to deal with problem situations in a professional manner 
  • Problem solving abilities 
  • Highly motivated, a team player and motivated self-starter 
  • Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities 
  • Effectively present information and respond to questions from managers, sales reps, customers, and co-workers. 
  • Ability to multi-task in a fast paced environment

Requirements 

  • Availability: Mon-Fri, 9 AM-5 PM
  • High School, Required
  • 0-2 years of experience

Contact Information

To apply: http://www.deckers.com/career and search for job req "7775BR".