Services

Fashion Outlets of Chicago is conveniently located just five minutes from O’Hare International Airport and about 15 miles from downtown Chicago in Rosemont, Illinois. It is the area's only two-level indoor outlet shopping experience featuring over 130 designer outlets offering great savings up to 75% off every day. The Center is anchored by Bloomingdale’s The Outlet Store, Forever 21, Nordstrom Rack, and Saks Fifth Avenue OFF 5TH, and is home to world-class brands like Gucci, Prada, Tory Burch, Michael Kors, Burberry, plus national brands like Banana Republic, J.Crew Factory, Swarovski, Nike, Under Armour, Cole Haan and more.

In addition to an outstanding selection of outlet retailers, Fashion Outlets of Chicago features a variety of quick-service food options available to shoppers at the food court. Fashion Outlets of Chicago also offers unique services for domestic and international travelers, enabling visitors to print boarding passes. Additional amenities and shopping incentives are available such as the Fashion Outlets Savings Pass offering exclusive discounts and incentives at your favorite participating stores and restaurants for only $5!

Concierge Services

Fashion Outlets of Chicago Concierge Services: (847) 928-7520

Questions? Click here or Text us at (847) 957-4600.

We are committed to ensuring you have an enjoyable shopping experience at Fashion Outlets of Chicago. One of our friendly Concierge Services representatives is available to answer questions or assist you with our signature shopping services*:

• Boarding Pass Printing
• Translation Services
• Area Information
• Fashion Outlets Savings Pass*: Up to $800 in exclusive savings from participating stores
  
• Welcome Program
  
• Courtesy Wheelchair
  
• Stroller Rentals - $5.00*: Child must be under 36” tall. Strollers are not car
  seat compatible.
  
• Taxi Service
  
• Fax and Copy Services*
  
• Lost and Found
  
• Restaurant Reservations
• Luggage Storage (*subject to availability): For your convenience, Fashion Outlets of Chicago offers shopping bag and luggage storage at the Concierge Desk. Terms & Conditions apply – see concierge desk for details.
  $5.00 per rolling luggage (for example, a checked item on airline)
  $3.00 per backpack or duffle bag
  $2.00 per Fashion Outlets of Chicago retailer shopping bag
  
• And more!
  

*Nominal fees apply.

Fashion Outlets of Chicago's Concierge Services is located on Level One, near Saks OFF 5TH.

Visitor Incentives

Fashion Outlets Savings Pass

Fashion Outlets of Chicago’s Savings Pass provides special offers and discounts from participating stores and restaurants (worth up to $800 in savings from participating retailers). You can reap the benefits of the Savings Pass directly from your smartphone: The digital card can be downloaded to your Apple Wallet or Android Pay. 

Visit Concierge Services, located on Level One near Saks Fifth Avenue Off 5TH, to get yours!