Seasonal Sales Associate
Deckers Brands is the global parent company ofthe iconic brands—UGG, Teva, Sanuk, Hoka, and Koolabura. Our UGG retail stores play avital role in maintaining the deep relationships that are shared between ourbrand and our loyal customers. Our teams are committed to cultivating asynergistic environment and a memorable shopping experience for all. From ourdevoted managers, to our hardworking and driven associates, UGG encourages all employeesto be bold, open, and courageous in carrying out our mission.
This is aSeasonal position for 2-5 months.
The Retail Store Sales Associate will provide a complete shoppingexperience for customers, involving product knowledge and environmentalinvolvement.
DUTIES AND RESPONSIBILITIES:
Customer Experience: Greet all customers promptly andcourteously as they enter the store. Direct customers throughout the store orto the specific area the customer requests. Find out the specific needs of eachperson that enters the store. Give accurate and current information about theproduct for all inquiries; if the correct information is not at hand, doeverything possible to provide an answer before the customer leaves the store.Understand and effectively communicate the return policy. Maintain a positiveand cheerful attitude and cooperate with teamwork. Apply the above standards toall phone inquiries.
Merchandising and Maintenance:
Check stock dailyto ensure that all products are adequately stocked and available for customers.
All merchandisemust be neat sized should from smallest to largest as outlined in the VisualStandards Binder.
Featuredmerchandise should be prominently displayed in each section.
Maintain storeimage by adhering to the dress code as outlined in the Policy & ProceduresBinder.
Maintain a cleanand well-organized back-stock area.
Vacuum, sweepfloors and empty all trash each day if required.
Clean employeebreak area each day.
Report to work ontime or notify in advance if absent or late.
Operate the cashregister; it should be each employee's goal to use the register without errorand to be consistently accurate in money handling.
Practice securitymeasures that help prevent theft; understand the procedures for handlingshoplifters.
Practice safetyconsciousness at all times.
Proficient inMicrosoft Office Applications
Excellent verbaland written communication skills
Ability to dealwith problem situations in a professional manner
Highly motivated,a team player and motivated self-starter
Experienceworking effectively in complex global organizations, satisfying the needs ofdiverse constituents, and often working under the pressure of competing andsometimes conflicting priorities
Effectivelypresent information and respond to questions from managers, sales reps,customers, and co-workers.
Ability tomulti-task in a fast paced environment
0-2 years ofexperience
PHYSICAL DEMANDS: In general, the following physical demandsare representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodationsmay be made to allow differently-abled individuals to perform the essentialfunctions of the job.
* Must be able to see, hear, speak and write clearly in order tocommunicate with employees and/or other customers.
* Manualdexterity required.
TO APPLY: http://www.deckers.com/careers
, search for job req: #7918BR & location: Fashion Outlets of Chicago