Sales Supervisor

Posted November 17, 2021  |  Etro

The ETRO Sales Supervisor represents the Company towards the customer and is responsible for contributing to the Store's sales performance. He/she is a sales professional in the luxury goods sector and applies this professionalism in promoting the corporate image, in being an authority on the ETRO product as well as in customer satisfaction and loyalty. Moreover, he/she collaborates with Store Manager in achieving the quantitative and qualitative objectives for the Store…
 
 ESSENTIAL RESPONSIBILITES (including, without limitation):
 
•   Reach and surpass monthly sales goals as determined by Management.
•   Complete styling of all clients through inter-sales of all merchandise in the store (RTW, shoes, leather-goods, accessories)
•   Demonstrate an in-depth knowledge of all products and keep up-to-date on all product categories in store
•   Display versatility and responsibility for general store activities, ensuring maximum customer satisfaction
•   Manage sales and optimize each step of the sales process ensuring all clients receive the highest degree of sophistication and enjoyable service possible and foster development of loyal ETRO shoppers
•  Follow-up with clients through telephone calls, letters, cards and special announcements


 ELIGIBILITY REQUIREMENTS
 
•        2+ years as a Sales Associate in a retail environment; luxury retail a plus
•        Understanding of sales analytics and key performance indicators
•        Wide client network with proven sales record

 
DESIRED CHARACTERISTICS

 
•      Ability to stand on your feet for duration of shift
•      Ability to lift, move and hang merchandise and other items
•      Ability to open and close door
•        Regular attendance and punctuality
•        Ability to professionally interact with management, coworkers and clients.


 
 

Contact Information


amina.mahmood@etro.com