Part Time Sales Associate

The Sales Associate’s primary function is to sell and promote Karl Lagerfeld merchandise through execution of the KLP Customer Service Standards. The Sales associate also performs a variety of operational activities as assigned by Store Management.

OVERALL RESPONSIBILITIES:

• Consistently provides KLP Customer Service to company standard.
  
• Keep merchandise filled to appropriate levels on sales floor.
  
• Ensure the store is visually distinctive and appearance impeccably maintained.
  
• Minimize shortages through proper loss prevention procedures.
  
• Demonstrates awareness of store sales plans and results.
  
• Demonstrates awareness of individual contribution to business results.
  
• Follow all operational policies and procedures.
  
• Manage time and prioritize tasks.
  
• Demonstrate effective written and verbal communication skills.

CUSTOMER SERVICE RESPONSIBILITIES:

• Generate maximum sales potential in accordance with the KLP Customer Service standards.
  
• Builds repeat customer base through excellent service.
  
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
  
• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
  
• Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
  
• Demonstrate effective written and verbal communication skills.
  
• Manage time and prioritize tasks.
  
  PERSONAL:
  
  
• Represent the KLP image through personal and professional appearance.
  
• Must be flexible to work rotating hours, as assigned by management.
  
• Communicate concerns to management.
  
• Maintain respect of peer group, staff and supervisor.
  
• Create energy and excitement around shared goals and values and acts with integrity.
  
  OPERATIONAL RESPONSIBILITIES:
  

• Adhere to Policies and Procedures.
  
• Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
  
• Able to lift a minimum of 30 pounds and able to stand for long periods of time.
  
  MERCHANDISING & VISUAL RESPONSIBILITIES:
  
  
• Ensure consistent and accurate replenishment of product onto the sales floor.
  
• Comply with visual presentation standards.
  
• Maintain store organization fixtures/hardware/general cleanliness.