Part Time Sales Associate

Job Description

·         Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
·         Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial        responsibilities)
·         Maintain a high level of product knowledge
·         Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times
o    Sales standards
o    Cash wrap standards
o    Client book management
o    Inventory management
o    Customer and After Sales service
·         Help clients make selections and assist in the try-on process
·         Ensure compliance with all company policies, procedures and directives
o    Attendance / Reporting for Work (Ulti-Pro) – clocking in and out
o    Uniform and Grooming Standards
o    Lunch and Afternoon Breaks
o    Lockers
o    Organization at the workplace
o    End-of-Day Procedures (i.e. bag checks)
·         Cultivate and maintain excellent
Clientele relationships with consistent follow up as needed, including:
o    Phone calls and emails
o    Thank you letters
o    Shipping merchandise out-of-town
·         Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
·         Proactively identify and pursue opportunities to achieve financial targets and increase sales
·         Assist with inventory and special projects as needed
o    Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping  / Receiving tasks
·         Ensure visual standards are maintained at all times
·         Understand the terminology associated with Jimmy Choo shoes and accessories
·         Be proficient with the register system(s)
·         Merchandise product