Full time Sales lead

Full job description
Welcome to the #InvictaFamily!
We are a fast-growing watch brand and are considered by collectors and enthusiasts alike to be a market leader in horological innovation and creativity. At Invicta Stores, we believe in creating a customer service culture that is “best in class.” Our purpose is very clear: every day, we strive to build the largest community of trend-setters and go-getters not only in the watchmaking world but in each one of their chosen fields.
How do we do it? By Engaging, Helping, and Guiding our customers and coworkers through both simple choices and complex tasks, placing trust, responsibility, and honesty at the center of our actions. Staying true to you, so you sta a proud member of the Invicta Stores Community.
Why work in Invicta Stores?
We are committed to creating and maintaining an environment where you can feel empowered to grow, personally and professionally.
We engage with every team member and welcome their feedback and ideas. We are a family, and our teamwork culture has been part of our success #TeamInvicta
Work hard, and earn good money. Work harder, and make great money!
We offer excellent benefits, including PTO, Health, Vision, and Dental.
You will live and love our growth culture.
TIME IS TICKING; JOIN THE TEAM at Mall at Fashion Outlets Way in Rosemont, IL!
Key Responsibilities
Process accurate and efficient sales and return transactions, and inventory control processes.
Demonstrate excellent product knowledge by constant training and learning through existing and new resources to maximize the customer experience.
Achieve sales and service metrics in key measurable areas including financing programs, guarantees, among others.
Restock sales floor and set up displays as needed, maintaining merchandise presentation standards.
Provide exceptional customer service, making product recommendations, and gathering customer information to support continued engagement.
Outreach or clientele, via phone call or email, Invicta Stores related information regarding promotions, new products, or special events to increase sales.
Responsible for alarm activation/deactivation, bank deposits, general security guidelines, opening and closing procedures, and completion of the store's daily business following all safety and security guidelines according to company standard, adhering to policies, procedures, and safety protocols.
Qualifications & Skills
Prior retail experience.
Proven ability to achieve sales quotas.
Basic computer skills are required.
Ability to communicate effectively with customers, peers, and management.
Flexibility in the work schedule, including availability for mornings, evenings, weekends, holidays, and extended hours with regular attendance being essential.
Core Competencies
Customer Service
Values and Integrity
Patience
Personal Learning
Communication
Planning and Organizing
Achieving Results
Job Type: Full-time
Pay: $17.00 - $17.01 per hour
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Work Location: In person.